Shipping & Delivery Policy

1. Digital Service & Non-Physical Goods

Buzzflee offers digital services, software tools, social media growth automation, and online promotional campaigns.

No Physical Shipping: We do not ship physical goods, packages, or materials. All services, digital analytics, and promotional campaigns are delivered electronically over the Internet.

Shipping Fees: Because all products and services are 100% digital, there are no shipping charges, delivery fees, or handling costs applied to any order.

2. Order Processing & Campaign Launch Times

Instant Access: Account activation and access to the Buzzflee platform dashboard are processed automatically and immediately upon successful payment.

Campaign Setup Time: Promotional campaigns (such as video placement, analytics setup, or audience expansion) typically begin processing within 1 to 24 hours after order placement.

Review & Verification: In some cases, campaign delivery may take up to 24–48 hours to start if the provided URL or video content requires manual compliance checks or verification against third-party ad policies.

3. Delivery Method & Confirmation

Confirmation Email: Upon completing a transaction, you will receive an immediate payment receipt and order confirmation via the email address registered with your account.

Real-Time Tracking: Progress, metrics, and execution status of your promotional campaigns can be tracked directly inside your Buzzflee Dashboard or through your respective third-party social media analytics (e.g., YouTube Studio).

4. Incorrect Information & Delivery Delays

To ensure smooth and timely execution of your digital campaigns:

You are responsible for providing correct, public, and functional URLs (such as YouTube video links or channel handles) at checkout.

Private or Restricted Content: If a provided link is set to Private, Unlisted, or restricted by geographic/age barriers, campaign delivery will be delayed or paused until the settings are updated to Public.

Buzzflee is not responsible for campaign execution delays caused by incorrect or private links provided by the customer.

5. Delivery Issues & Support

If your order status shows as completed or active, but you do not see campaign progress within 48 hours of placement:

• Check your Buzzflee Dashboard for system alerts or notifications regarding your submitted link.
• Ensure your provided social media link is active and publicly accessible.
• Contact our customer support team with your Order ID and campaign link at [email protected].